BACHMANN THOMAS & FRIENDS OO Bertie the Bus BACHMANN

Quick Shipping and Professional Packaging

Due to our long-term partnership in a long-standing partnership with UPS, FedEx, DHL and many other leading global carriers, we are able to offer an array of shipping options. Our warehouse staff are highly trained and will pack your products according to our precise and precise specifications. Your items will undergo a thorough inspection and be securely secured prior to being delivered. We ship to thousands clients each day across multiple countries. This is an indication of our dedication to being the biggest online retailer in the world. The warehouses are located in Europe as much as they are in the USA.

Note: Orders that include more than one item are assigned a processing time in accordance with the item.

Prior to shipment before shipping, we'll inspect thoroughly the items you've ordered. The majority of orders are shipped within 48 hrs. The time to deliver varies from 3-7 days.

Returns

We don't manage the stock in our warehouse and factory. Stocks are subject to change at any moment. You may not receive your order after the order has been made.

Our policy is for 30 days. If you have passed 30 days by since your purchase, unfortunately we can't offer you a refund or exchange.

The item cannot be used and in its original condition. It should also be in the original packaging.